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Questions to Ask Your Local Flooring Contractor in Phoenix

Questions to Ask Your Local Flooring Contractor in Phoenix


  • Equip yourself with the right questions before choosing a flooring contractor in Phoenix.
  • Ensure the contractor thoroughly understands your needs and project intricacies.
  • Beware of unrealistically short turnaround promises; prioritize quality over speed.
  • Address subfloor issues upfront to avoid unexpected costs and delays.

Investing in new flooring is a significant decision that can transform the look and feel of your Phoenix home. However, with so many flooring contractors looking for your business, it can be overwhelming to separate the bad apples from the good. At Shop Save & Floor, we understand the importance of making an informed choice, which is why we want to equip you with the right questions to ask potential contractors before embarking on your next phoenix flooring installation project.

What is your installation process?

Many local flooring contractors employ “estimators” who will go to your home and most are primarily trained in old school car salesmen tactics that revolve around emotion and pricing rather than the intricacies of the installation process itself. At Shop Save & Floor, we believe in diving deep into the details to ensure a seamless and successful project. Our experts will ask probing questions about your specific needs, preferences, and lifestyle to recommend the best flooring solutions.

We understand that every home and every floor is unique, often presenting its own set of challenges. That’s why we take the time to assess the orientation of the space, offer design guidance, and identify potential obstacles that could impact the installation. By thoroughly understanding your project from the outset, we can anticipate and address any issues before they arise, saving you time, money, and frustration in the long run.

What is the expected timeframe?

Be wary of contractors who promise unrealistically short turnaround times. While a quick installation may seem appealing, it often comes at the cost of quality workmanship. Many flooring companies in Phoenix who also install are infamous for promising next day installations, which at the surface sounds great, but most send scrapped up crew of laborers to begin the job and will simultaneously be working on 4-5 installs at the same time frame. Their explanation is that they can start the next day but still require 1-3 weeks to finish a basic job.  At Shop Save & Floor, we understand that you may be working within specific timeframes, especially if your flooring project is part of a larger home renovation.

We’ll provide you with a realistic and transparent timeline, taking into account the complexity of the job, potential subfloor repairs, and any other factors that could impact the schedule. We believe in setting accurate expectations from the start, ensuring that your project stays on track and doesn’t cause delays or additional costs for other trades involved in your renovation.

How Much Subfloor Repair Is Needed?

One of the most overlooked aspects of a flooring installation is the condition of the subfloor. Many contractors fail to address this crucial step until after the job has started, leading to unexpected change orders and additional costs that can put homeowners in a difficult position. At Shop Save & Floor, we prioritize thorough subfloor inspections to identify any necessary repairs or preparations before the installation begins. This proactive approach ensures that we can provide you with an accurate estimate and avoid any surprises down the line.

Are You Sure I Don't Need Subfloor Repair?

In our experience, approximately 8 out of 10 flooring jobs require some level of subfloor preparation. Uneven surfaces, cracks in concrete, or other imperfections can compromise the integrity of your new flooring, leading to issues like cracking, buckling, or an uneven appearance.
Our experts will thoroughly assess your subfloor and recommend any necessary repairs, such as grinding, leveling, or applying a membrane to prevent future damage. By addressing these issues upfront, we can ensure a smooth, stable base for your new flooring, maximizing its lifespan and aesthetic appeal as well as staying within your budget.

Does Your Installation Crew Specialize in Flooring?

It’s a common practice in the industry for flooring contractors to outsource installations to day laborers or budget subcontractors who are paid a flat rate per job. While this approach may seem cost-effective, it often compromises the quality of the workmanship.

Shop Save & Floor, we take pride in our team of highly skilled and experienced installers who specialize in various types of flooring projects. From hardwood floor installation in Phoenix to luxury vinyl plank flooring installation, tile installation for high-end bathroom remodels, and beyond, our crews are trained in the latest techniques and best practices to ensure a flawless result.

We understand that not all flooring jobs are created equal, and an installation done incorrectly can cost you time, money, and frustration down the line. That’s why we prioritize quality workmanship at an affordable price, ensuring that your investment in new flooring is both beautiful and long-lasting.

If you’re ready to transform your Phoenix home with stunning new floors, trust the experts at Shop Save & Floor to guide you through the process. Contact us today at (480) 818-3719 to schedule your free in-home consultation, and let us help you navigate the world of flooring options, installation methods, and potential challenges. With our expertise and commitment to excellence, you can rest assured that your flooring project will be a seamless and stress-free experience from start to finish.

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